What are electronic rewards?

Electronic rewards are digital incentives that businesses give customers in exchange for purchases or repeat visits. They replace physical loyalty cards and paper vouchers with a mobile-first system customers always have with them.

How do electronic rewards increase customer retention?

When customers know they are earning rewards with every purchase, they are more likely to return to you instead of a competitor. Loyalty program members generate 12–18% more revenue than non-members on average.

Do customers need to download an app to use electronic rewards?

Customers download the free Fedele app once, then collect rewards with every scan. Setup takes less than a minute — they simply scan the QR code at your counter and they are ready to earn.

Fedele for Business is the app that lets you create a point based loyalty program to attract and retain customers. Fedele App is the free companion app for your customers, where they can track points and redeem rewards with ease.

Do I need special hardware or equipment?

No — all you need is a smartphone. Fedele works entirely through the app: you scan your customers' barcodes with your phone camera. No POS integration, no card printers, no extra hardware required.

Is there a free plan?

Yes, you can use Fedele for free with up to 5 customers. Upgrade to Pro anytime to unlock unlimited customers and priority support.

How does billing work?

Simple pricing, no surprises. Choose a plan that fits your business, and upgrade only when you're ready to grow. You can cancel or change plans anytime.

How do my customers sign up?

Your customers download the free Fedele app from the App Store or Google Play. They create an account in seconds, and their unique barcode is ready to scan at your register immediately. No registration forms, no email collection required — just a quick download and they are in your loyalty program.

Electronic Rewards for Your Business

Replace paper loyalty cards and manual reward tracking with a fully digital system. Customers earn and redeem electronic rewards on their phone — instantly.

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Instant reward delivery

Electronic rewards are credited automatically the moment a customer makes a purchase. No manual tracking, no paper stamps, no delays — it just works.

Higher redemption rates

Digital rewards sit on the customer's phone in plain sight. They are reminded every time they open the app — driving return visits and higher redemption rates than paper cards.

Works for any business size

Whether you run one location or ten, Fedele's electronic rewards system scales with you. Free to start, no hardware required, and ready the same day you download the app.

How businesses use electronic rewards

Points-based rewards

Customers earn points for every euro spent. When they hit a threshold, they redeem their points for a discount, a free item, or a special offer you define.

Per-visit rewards

Award the same number of points for every visit. Set a reward at 10 points and the 10th coffee is automatically free — no physical card, no manual tracking.

Spend-based rewards

Reward loyalty based on how much customers spend. The more they spend, the faster they earn — encouraging regulars to increase their average order.

How it works

GET IT ONGoogle Play Download on theApp Store

Download the "Fedele App for business" app

Download and start for free — no credit card required. Create your personalized loyalty program in just a few minutes and you're ready to reward your customers.

Invite your customers to download Fedele

Customers sign up through the Fedele app and automatically receive their unique barcode.

Scan and reward

Recognize your customers instantly: scan their barcode and reward them in less than 10 seconds.

Simple, transparent pricing

Start for free, upgrade when you're ready to grow.

Will a loyalty program pay off? Try our ROI calculator!

Starter

Free

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Up to 5 customers
Fedele for Business app
Custom rewards
Barcode scanning
Welcome bonus

Get started

Pro

€49,99/month

Billed annually at €599,99

Save ~15%

Unlimited customers
Fedele for Business app
Custom rewards
Barcode scanning
Welcome bonus
Listed on the Fedele map
Priority email support
Cancel anytime