Can I exclude prescription medications from the loyalty program?

Yes. You control which purchases earn points. Most pharmacies award points only on non-prescription items like supplements, cosmetics, and wellness products.

Is the program suitable for independent pharmacies?

Absolutely. Fedele is built for independent businesses. No franchise requirements, no complex setup — just download the app and start rewarding your customers.

What rewards do pharmacy customers prefer?

Popular pharmacy rewards include discounts on non-prescription products, free consultations, wellness product samples, and percentage discounts on future purchases.

Fedele for Business is the app that lets you create a point based loyalty program to attract and retain customers. Fedele App is the free companion app for your customers, where they can track points and redeem rewards with ease.

Do I need special hardware or equipment?

No — all you need is a smartphone. Fedele works entirely through the app: you scan your customers' barcodes with your phone camera. No POS integration, no card printers, no extra hardware required.

Is there a free plan?

Yes, you can use Fedele for free with up to 5 customers. Upgrade to Pro anytime to unlock unlimited customers and priority support.

How does billing work?

Simple pricing, no surprises. Choose a plan that fits your business, and upgrade only when you're ready to grow. You can cancel or change plans anytime.

How do my customers sign up?

Your customers download the free Fedele app from the App Store or Google Play. They create an account in seconds, and their unique barcode is ready to scan at your register immediately. No registration forms, no email collection required — just a quick download and they are in your loyalty program.

Reward the customers who trust you with their health

Create a points-based loyalty program for your pharmacy in minutes. Build lasting relationships with customers who choose you for their everyday health needs.

Get Started

Reward the customers who trust you with their health

Build long-term relationships

Pharmacy customers are creatures of habit. A loyalty program reinforces that habit and ensures they always come to you — not the pharmacy down the street.

Increase non-prescription sales

Points on vitamins, supplements, skincare, and wellness products encourage customers to consolidate all their health purchases at your pharmacy.

Simple and compliant

Fedele rewards purchases, not prescriptions. The program is simple to run and fits naturally alongside your existing pharmacy workflow.

How pharmacies use Fedele

Monthly supplement buyers

Anna buys vitamins and supplements every month. With Fedele she collects points and at the end of the year redeems a free consultation with the pharmacist.

Skincare loyalty

A customer buys her skincare products at your pharmacy every few weeks. Points accumulate and she unlocks a discount on her next purchase — no reason to switch.

Family health rewards

A family buys baby products, vitamins, and personal care items regularly. All purchases earn points toward rewards that keep them coming back to your pharmacy.

How it works

GET IT ONGoogle Play Download on theApp Store

Download the "Fedele App for business" app

Download and start for free — no credit card required. Create your personalized loyalty program in just a few minutes and you're ready to reward your customers.

Invite your customers to download Fedele

Customers sign up through the Fedele app and automatically receive their unique barcode.

Scan and reward

Recognize your customers instantly: scan their barcode and reward them in less than 10 seconds.

Simple, transparent pricing

Start for free, upgrade when you're ready to grow.

Will a loyalty program pay off? Try our ROI calculator!

Starter

Free

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Up to 5 customers
Fedele for Business app
Custom rewards
Barcode scanning
Welcome bonus

Get started

Pro

€49,99/month

Billed annually at €599,99

Save ~15%

Unlimited customers
Fedele for Business app
Custom rewards
Barcode scanning
Welcome bonus
Listed on the Fedele map
Priority email support
Cancel anytime