Can I set different point values for different product categories?

Fedele awards points based on the total Euro amount spent. You set how many points customers earn per Euro, and it applies to all purchases equally.

What kind of rewards work best for retail?

Popular retail rewards include percentage discounts (10-15% off next purchase), free accessories, or buy-more-save-more tiers. You can create any reward that fits your store.

Do I need to integrate with my cash register?

No. Fedele works entirely through the app on your smartphone. Scan your customer's barcode after checkout and the points are added instantly. No POS integration needed.

Fedele for Business is the app that lets you create a point based loyalty program to attract and retain customers. Fedele App is the free companion app for your customers, where they can track points and redeem rewards with ease.

Do I need special hardware or equipment?

No — all you need is a smartphone. Fedele works entirely through the app: you scan your customers' barcodes with your phone camera. No POS integration, no card printers, no extra hardware required.

Is there a free plan?

Yes, you can use Fedele for free with up to 5 customers. Upgrade to Pro anytime to unlock unlimited customers and priority support.

How does billing work?

Simple pricing, no surprises. Choose a plan that fits your business, and upgrade only when you're ready to grow. You can cancel or change plans anytime.

How do my customers sign up?

Your customers download the free Fedele app from the App Store or Google Play. They create an account in seconds, and their unique barcode is ready to scan at your register immediately. No registration forms, no email collection required — just a quick download and they are in your loyalty program.

Keep your best shoppers coming back

Create a points-based loyalty program for your retail store in minutes. Reward repeat customers and turn occasional shoppers into regulars.

Get Started

Drive repeat purchases

Customers earn points on every purchase. The closer they get to a reward, the more likely they are to shop with you again instead of a competitor.

Increase basket size

When customers are earning points, they're more likely to add one more item. Small additions per visit compound into significant revenue over time.

Works for any retail format

Whether you run a clothing boutique, a gift shop, or a neighborhood store — Fedele adapts to your business. No POS integration required.

How retail shops use Fedele

The loyal shopper

Sara has been shopping at your store for years. With Fedele she collects points and at 100 points she gets 15% off her next purchase. She tells her friends.

Seasonal regulars

A customer visits every season for new arrivals. Points from their spring shopping carry over, and by summer they have earned a reward that brings them back sooner.

Gift shop loyalty

Your customer buys birthday gifts throughout the year. After several purchases, they unlock a discount on their next gift — making your shop their go-to destination.

How it works

GET IT ONGoogle Play Download on theApp Store

Download the "Fedele App for business" app

Download and start for free — no credit card required. Create your personalized loyalty program in just a few minutes and you're ready to reward your customers.

Invite your customers to download Fedele

Customers sign up through the Fedele app and automatically receive their unique barcode.

Scan and reward

Recognize your customers instantly: scan their barcode and reward them in less than 10 seconds.

Simple, transparent pricing

Start for free, upgrade when you're ready to grow.

Will a loyalty program pay off? Try our ROI calculator!

Starter

Free

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Up to 5 customers
Fedele for Business app
Custom rewards
Barcode scanning
Welcome bonus

Get started

Pro

€49,99/month

Billed annually at €599,99

Save ~15%

Unlimited customers
Fedele for Business app
Custom rewards
Barcode scanning
Welcome bonus
Listed on the Fedele map
Priority email support
Cancel anytime